FAQs

Where is my order?

If you'd like an update on your order status, please contact us via the contact page. 

I want to change the address on my order

No problem (if it has not been despatched).  Simply drop us a line via the contact us page.

Is there any discount for bulk orders?

We don't officially offer wholesale, but depending on quantities, we may be able to offer a discount. Contact us for details.

Are all your sterling silver products hallmarked?

Most of our sterling silver are officially hallmarked and are absolutely genuine silver.